Help Room Queue System Preview
We're building a digital queue management system for the Physics Help Room. This preview site contains interactive mockups to help gather feedback from faculty, helpers, and students.
Start here: Read the Overview & Feedback Request for what the system does, what it means for your courses, and a few design decisions where we'd value your input. Then explore the mockups below to see what the system would look like.
👨🎓 Student Views
Student Sign-Up
QR code landing page where students join the queue by selecting their course and describing their issue.
Student Mobile-OptimizedQueue Status
Real-time view of position in queue, estimated wait time, and cancel option. Auto-refreshes every 5 seconds.
Student Real-TimeSubmit Feedback
Post-session feedback form with star rating, helpful toggle, and optional comments. Anonymous to helpers.
Student Optional🎓 Helper Views (Faculty/TAs/LAs)
Check-In
Quick check-in form when helpers arrive for their shift. Links to scheduled shifts and allows notes.
HelperHelper Dashboard
Mobile-first queue management interface. Call next student, view queue, manage availability, and track sessions.
Helper Primary InterfaceActive Session
Session details page showing student info, topic, timer, and options to complete or mark no-show.
HelperPersonal Statistics
Aggregate statistics showing sessions helped, average ratings, milestones, and performance trends.
Helper👨🏫 Faculty Views (Course Management)
Faculty Dashboard
View all courses you teach, manage helpers assigned to each section, and access course analytics. Note: Faculty also have access to all Helper Views above.
FacultyHelper Assignment
Assign TAs/LAs to your course sections. Search for helpers, add them to your course, and manage your team.
FacultyCourse Analytics
Anonymous topic analytics: see what students ask about, demand patterns, and category breakdowns for your courses.
Faculty📺 Public Displays & Schedule
Queue Display (All Students)
Large monitor display showing all students waiting, their courses, wait times, and helper availability. Auto-refreshes.
Public Full-ScreenQueue Display (By Course)
Grouped view showing separate queues for each course. Students can quickly find their course section.
Public OrganizedWeekly Schedule
Weekly schedule grid showing when helpers are available, matching the current Google Sheet format.
All Users